karutaLegal Notice
A user in Jakarta opens the karuta app, verifies their identity with a KTP photo, deposits via OVO, and places a wager on a Liga 1 match. Within minutes, their balance updates and the bet settles according to the official result. This flow is only possible because karuta operates within specific legal boundaries and users understand their own jurisdiction's rules.
We at karuta do not offer our services in jurisdictions where online wagering is prohibited by law. Our platform is available only where local law permits. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. We do not claim to be licensed in any specific country, nor do we represent that our service is legal everywhere.
This legal notice outlines our service availability, account eligibility, data practices, and how to contact us with legal inquiries. It is not a substitute for legal advice; if you are unsure whether karuta is available in your area, consult local regulations or contact us before opening an account.
Service Availability and Jurisdiction
We at karuta operate an online gaming and sportsbook platform. Our services include live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sports betting (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, esports), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
Our services are available only in jurisdictions where online wagering is legal and permitted. We do not operate in jurisdictions where online wagering is prohibited. If you are accessing karuta from a jurisdiction where our service is not permitted, you are doing so at your own risk and in violation of local law. We are not responsible for your use of karuta in prohibited jurisdictions.
Users are solely responsible for verifying that access and use of karuta comply with the laws of their own jurisdiction. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, you must confirm that online gaming is legal in your area before opening an account. If you are unsure, do not proceed.
Account Eligibility and User Responsibility
To open an account on karuta, you must be at least 18 years old and a resident of a jurisdiction where we legally operate. You must provide accurate personal information, including your legal name, date of birth, and government-issued ID number. False or misleading information may result in account suspension and forfeiture of your balance.
You are responsible for maintaining the confidentiality of your account credentials. You are also responsible for all activity on your account, including wagers placed and payments made. If you suspect unauthorized access, contact our support team immediately.
We reserve the right to refuse service to any user or to close any account at any time, with or without cause. If we close your account, we will process a withdrawal of your remaining balance within 30 days, subject to verification and compliance review.
Data Protection and Privacy
We at karuta collect personal data (name, date of birth, ID number, email, phone number, payment details) to verify your identity, process deposits and withdrawals, and comply with legal obligations. We store this data securely and do not share it with third parties except where required by law or to process your payments.
Your transaction history, account balance, and wager records are private. We do not sell your data to marketers or advertisers. We do not use your data for purposes other than account management, payment processing, and legal compliance.
For detailed information about how we collect, use, and protect your data, see our Privacy policyIf you have questions about your data or wish to request deletion, contact our support team.
On karuta, your data is protected, your jurisdiction is your responsibility, and your account is yours to control.
Prohibited Activities on karuta
We prohibit the following activities on karuta: using false or stolen identity information, depositing funds from accounts not in your name, using automated tools or bots to place wagers, colluding with other users to manipulate markets, and attempting to exploit system vulnerabilities. Violation of these prohibitions may result in account suspension, balance forfeiture, and referral to law enforcement.
We also prohibit money laundering, fraud, and any activity that violates local law. If we detect suspicious activity, we may freeze your account pending investigation. If investigation confirms illegal activity, we will not process a withdrawal and may report the activity to relevant authorities.
Limitation of Liability
We at karuta provide our platform on an "as is" basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes. We are not liable for losses resulting from technical failures, network outages, payment delays, or market volatility. We are also not liable for losses resulting from your own decisions or actions.
Our liability for any claim is limited to the amount you have deposited on karuta in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.
Contact and Legal Inquiries
If you have legal questions about karuta, our service, or your account, contact our support team. We respond to inquiries in English and Indonesian within two business days. For urgent legal matters, include "LEGAL INQUIRY" in your subject line.
Our support team can clarify our terms, explain settlement rules, and help resolve disputes. For matters requiring formal legal review, we may refer you to our legal counsel or recommend that you consult an attorney in your jurisdiction.
These terms and this legal notice are governed by the jurisdiction in which karuta operates. Any dispute arising from your use of karuta will be resolved through our dispute process first, then through binding arbitration if necessary. You waive the right to pursue class-action litigation.